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Mountain panorama over St. Anton am Arlberg
HAUS PITZI & HAUS ANNA
Two houses. A home on the Arlberg

Personally managed apartments in St. Anton am Arlberg.

Privacy Policy

1. Responsible

The following are responsible for the processing of personal data in connection with the respective accommodation:

Haus Pitzi
Martin Alber
Nassereinerstrasse 59
6580 St. Anton am Arlberg, Austria

Haus Anna
Anna Alber
Ganderweg 28
6580 St. Anton am Arlberg, Austria

Phone: +43 660 7761579
Email: info@hauspitzi.at

Which person is responsible for a specific processing depends on whether your inquiry or booking concerns Haus Pitzi or Haus Anna. Martin Alber is responsible for the technical operation of this website.

2. General

We process personal data exclusively within the framework of the applicable provisions, in particular the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG). Personal data is all information relating to an identified or identifiable person, e.g. B. Name, address, e-mail address, telephone number or IP address.

3. Hosting, Email and Server Log Files

This website and our e-mail inbox are operated by World4you Internet Services GmbH, Hafenstraße 47-51, 4020 Linz, Austria. world4you processes the data on our behalf; A contract for order processing in accordance with Art. 28 GDPR exists.

When you access our website, technical information is automatically processed, in particular the IP address, the date and time of access, the page accessed, the amount of data transferred, the browser type and version, the operating system, the referrer URL and the status of the retrieval. This data is technically required to deliver the site as well as to ensure stability and security. In addition, we log invoked addresses that do not exist or are forwarded without storing IP addresses in order to be able to correct incorrect links.

The legal basis is our legitimate interest in a secure and functional website (Art. 6 Para. 1 lit. f GDPR). Log data will only be saved for as long as is required for these purposes and will then be deleted.

4. Contact by email or phone

If you contact us by e-mail or telephone, we will process your information (e.g. name, contact details, content of your message) to process your request. The legal basis is Art. 6 Para. 1 lit. b GDPR, insofar as your request is aimed at a stay, our legitimate interest in answering inquiries (Art. 6 Para. 1 lit. f GDPR).

5. Online request, prices, availability and booking (easyguest management)

For inquiries, the display of prices and availability, and for bookings, we use the easyGuestManagement system of easyGuestmanagement GmbH Baurenhof 7a, 6632 Ehrwald, Austria. The corresponding forms and functions are included on the "Inquiries", "Book" and "Prices & Availability" pages and are loaded directly from the provider's servers. Your IP address and technical information of your browser will be transmitted to the provider. Technically necessary cookies can be set in the booking system.

The data you enter (e.g. name, e-mail address, telephone number, address, travel period, number of people, desired accommodation, message) will be processed by the provider on our behalf and sent to us for processing. There is a contract with the provider for order processing in accordance with Art. 28 GDPR.

The legal basis is the implementation of pre-contractual measures or the fulfillment of the accommodation contract (Art. 6 Para. 1 lit. b GDPR).

6. Bookings via booking platforms

If you book one of our accommodations via a booking platform (e.g. Booking.com or Airbnb), we will receive the data required for the processing (in particular name, contact details, number of people, number of people). The data protection declaration of the respective provider applies to the processing on the platform itself. The legal basis for our processing is Art. 6 Para. 1 lit. b GDPR.

7. Stay, reporting obligation and billing

As part of your stay, we process the data required for the fulfillment of the contract, in particular first and last name, address, contact details, period of stay, data of people traveling with you, and billing and payment information (Art. 6 Para. 1 lit. b GDPR).

As an accommodation provider, we are legally obliged to report guests and to keep a guest directory (registration law 1991) and to pay the residence tax (local tax) (Tyrolean Residence Tax Act). In particular, name, date of birth, nationality, address, ID data and date of arrival and departure are processed. The notification is made via the electronic reporting system of the St. Anton am Arlberg Tourist Association, which is operated by Feratel Media Technologies AG; The data will be transmitted to the tourism association and the municipality of St. Anton am Arlberg. The legal basis is the fulfillment of legal obligations (Art. 6 Para. 1 lit. c GDPR).

8. Cookies

Our website itself does not set cookies for visitors. Only in the integrated booking system (see point 5) can technically necessary cookies be set that are required for its function (Art. 6 Para. 1 lit. f GDPR or § 165 Para. 3 TKG 2021). You can delete or block cookies at any time in your browser settings.

9. Fonts

The fonts used on this website (EB Garamond and Roboto) are loaded locally from our own web server. It does not connect to Google or other font providers.

10. No Analysis and Tracking Services

We do not use analytics, tracking or advertising services (such as Google Analytics or Meta Pixel) and do not include social media content. If this changes, we will adapt this data protection declaration and, if necessary, will obtain your consent in advance.

11. External Links

Our website contains links to third-party websites (e.g. Tourism Association St. Anton am Arlberg, Bergbahnen, Travel Insurance). When you click, you leave our website. The respective operator is solely responsible for data processing on these pages.

12. Recipient

We only pass on personal data if this is necessary or required by law for the purposes mentioned. In particular, recipients can be: our hosting and e-mail provider (world4you), the provider of our booking system (easyguest management), the tourism association and the municipality of St. Anton am Arlberg, including the reporting system (Feratel), banks or Payment service providers, our tax advice and authorities within the framework of legal obligations.

13. Transmission to third countries

We do not transmit personal data to countries outside the EU or the EEA.

14. Storage time

We only store personal data for as long as is necessary for the respective purpose. We delete inquiries that do not result in a booking after the correspondence has been completed. We keep posting and billing data in accordance with the statutory retention requirements (in particular seven years according to § 132 Federal Fiscal Code), registration data for the duration specified in the registration law.

15. Your rights

You have the right to information, correction, deletion, restriction of processing, data portability and objection within the framework of the legal requirements. You can revoke your consent at any time with effect for the future. To exercise your rights, please contact info@hauspitzi.at.

16. Right of Complaint

If you believe that processing your data violates data protection law, you can complain to the supervisory authority. In Austria, this is the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, dsb@dsb.gv.at, www.dsb.gv.at.

17. Data Security

Our website uses an encrypted HTTPS connection. In addition, we take reasonable technical and organizational measures to protect your data from loss, misuse and unauthorized access.

18. Changes

We adapt this privacy policy when our website, services used or legal requirements change.

Status: October 2026